Research Interests

• Strategic Planning and Senario Planning


• Business Plan Designing (BP)


• Marketing Plan Designing (MP)


• Project Management (PM)


• Operational Management (OM)


• Market Analysis


• Marketing Research


• Branding and Brand Management


• Product Development (PD)


• Management Information System (ERP, CRM, eCRM)


• Strategic Marketing Plan Modeling for Companies

Education

• 2013 - 20--: Ph.D. Candidate (PhD Student) of Business Administration (Strategic Management and Policy Making) at University of Tehran (UT), Tehran, Iran


• 2009 - 2011: M.Sc., Master of Business Administartion (MBA), Graduated from Sharif University of Technology, Tehran, Iran, Thesis Title: "The Impact of eCRM on Loyalty and Retention of Customers in Iranian Mobile Telecommunication Sector"


• 1999 - 2004: B.Sc., Electrical and Electronics Engineering, Graduated from Islamic Azad University, Tabriz, Iran, Thesis Title: "The Study of Mobile Telecommunication Networks and Optimization of their Energy"

Honors & Awards

• 2011: Participating in the first International Health Tourism conference in Tabriz and being elected of my paper as one of the 16 top papers among 150 papers


• 2010 - 2012: Being ranked 1st in thesis grade among all students admitted in the academic year of 2009 at Sharif University of Technology-IC


• 2012: Participating in the 10th International Management Conference in Tehran and being elected of my paper as one of the 13 top scientific and applied papers among 850 sent papers


• 2013: Being ranked 1st in Ph.D. Entrance Exam of University of Tehran (UT)


• 2013: Top Student of PhD Program (The 1st Rank) in Strategic Management field of Study in the 1st academic year (2013-14) at University of Tehran (UT)


• 2014: Top Student of PhD Program (The 1st Rank) in Strategic Management field of Study in the 2st academic year (2014-15) at University of Tehran (UT)


• 2014: Being selected as Top Student (Elite Talent) at University of Tehran (2014-2015) according to the Educational and Research Facilities Code

Operational Projects

• [1] Designing "Marketing Plan and Business Plan" for Sari ASRAM Hotel and running it operationally and executively in 2010 by Alireza Abdolhosseini Khaligh, Abbass Naderi


• [2] Analyzing "The important factors which effect on interactions between Shahid Rajaee Port and Shipping Line", April and May 2011 by Alireza Abdolhosseini Khaligh, Abbass Naderi, Hossein Cheraghi


• [3] Analyzing "The Impact of eCRM on Satisfaction of Customers in Retailing Sector of Kish Island", October to January 2011 by Alireza Abdolhosseini Khaligh, Abbass Naderi


• [4] "Implementation of Tourism Industry Smart System in East Azarbaijan (Case Study: ARAS free trade & industrial zone)", April to October 2015 by Alireza Abdolhosseini Khaligh and ACECR Project Team

Conference Papers

• [1] Alireza Abdolhosseini Khaligh (2011), "A Review of Health Tourism Status and the Utilization of Potentials in East Azarbaijan", International Health Tourism Conference, 27-28 July 2011, Tabriz, Iran


• [2] Alireza Miremadi, Alireza Abdolhosseini Khaligh (2011), "The Impact of eCRM on Loyalty and Retention of Customers in Telecommunication Sector", 7th International Conference on Business, Management and Economics - ICBME'11, Yasar University, 06 - 08 October 2011, Izmir, Turkey


• [3] Alireza Miremadi, Alireza Abdolhosseini Khaligh (2012), "Gaining Loyal and Retained Customers through Strategic Marketing Model of eCRM System Implementation for Mobile Telecom Operators (Case Study of Iran)", 6th International Conference on e-Commerce in Developing Countries with focus on Insurance and Islamic Banking (ECDC 2012), Published on ECR Journal or IJISM that is indexed by (ISC) and (IEEE), 09-10 May 2012, Shiraz - Iran.


• [4] Alireza Abdolhosseini Khaligh, Alireza Miremadi (2012), "The Influence of Implementation of eCRM System on Satisfaction of Customers in Retailing Sector (Case Study of Kish Island 3 Mall Retail Stores)", 6th International Conference on e-Commerce in Developing Countries with focus on Insurance and Islamic Banking (ECDC 2012), Published on ECR Journal or IJISM that is indexed by (ISC) and (IEEE), 09-10 May 2012, Shiraz - Iran.


• [5] Alireza Abdolhosseini Khaligh, Alireza Miremadi (2012), "Developing an e-Retailing Model for eCRM System Performance Evaluation in Iran Based on Critical Success Factors (CSFs) - A Case Study of Kish Island", The 2012 International Conference on Modern Management Science (ICMMS 2012), 26 August 2012, Gorgan, Iran.


• [6] Alireza Abdolhosseini Khaligh, Alireza Miremadi (2012), "A Simplified E-Retailing Model by Success Factors Assessment", 10th International Management Conference (IMC 2012), 29 November 2012, in Ebne Sina Conference Center of Sharif University of Technology, Tehran, Iran.


• [7] Alireza Miremadi, Alireza Abdolhosseini Khaligh (2012), "Influential Strategic Critical Factors of B2C Model by Implementation of eCRM in Telecom Operators' Structure", 10th International Management Conference (IMC 2012, Scientific and Research-based), 29 November 2012, in Ebne Sina Conference Center of Sharif University of Technology, Tehran, Iran.


• [8] Alireza Abdolhosseini Khaligh, Alireza Miremadi (2012), "Influential Strategic Critical Factors of B2C Model by Implementation of eCRM in Telecom Operators' Structure", 10th International Management Conference (IMC 2012, Scientific and Applied), 29-31 December 2012, in Razi International Conference Center, Tehran, Iran.


• [9] Alireza Miremadi, Alireza Abdolhosseini Khaligh, Shirin Niki (2013), "The Study of B2C Model's CSFs by e-CRM System Implementation for Retention of Customers in Iranian Banks", The 2nd International Conference on Electronic Banking and Payment Systems (EBPS2), 15-16 January 2013, in IRIB International Conference Center, Tehran, Iran.


• [10] Alireza Abdolhosseini Khaligh, Seyyed Mehdi Razavi Avval Khosrowshahi (2013), "The Effective Strategies for Productivity Improvement at Corporate Strategic Levels with the Profitability Approach", 1st National Conference of the Major Challenges of the Industry and the National Production, 7 March 2013, in Islamic Azad University of Tabriz Conferecnce Center (IAUT), Tabriz, Iran.


• [11] Nasser Homapour, Alireza Abdolhosseini Khaligh (2013), "A Review of Stability in Economy of Iran by Running an Empirical Test of Solow's Economic Growth Model", 1st International Conference on New Directions in Business, Management, Finance and Economics, jointly organized by Eastern Mediterranean University (EMU) and Industrial Management Institute (IMI), Eastern Mediterranean University, Indexed by (ISI), (ISC), and (SCOPUS), Sept 12-14, 2013, Famagusta, Northern Cyprus.


• [12] Seyyed Mehdi Razavi Avval Khosrowshahi, Alireza Abdolhosseini Khaligh, Alireza Miremadi (2013), "The Review of Prediction Capabilities of Change in Stock Price by Technical Analysis in Tehran Stock Exchange", 1st International Conference on New Directions in Business, Management, Finance and Economics, jointly organized by Eastern Mediterranean University (EMU) and Industrial Management Institute (IMI), Eastern Mediterranean University, Indexed by (ISI), (ISC), and (SCOPUS), Sept 12-14, 2013, Famagusta, Northern Cyprus.


• [13] Alireza Abdolhosseini Khaligh, Amir Ekhlassi (2014), "The Importance of e-CRM System Implementation for E-Banking Structures Corroboration in Iranian Banks and Financial Institutes", 2nd National Conference of the Major Challenges of the Industry and the National Production, 4-5 March 2014, in Islamic Azad University of Tabriz Conferecnce Center (IAUT), Tabriz, Iran.


• [14] Alireza Abdolhosseini Khaligh, Mohammad Haghighi (2014), "Qualitative Research on Productivity Improvement in Corporate Levels by Profitability Strategy", 1st National Conference on New Directions in Business Management (NCNDBM 2014), November 20, 2014, in University of Tabriz, Tabriz, Iran.


• [15] Alireza Abdolhosseini Khaligh, Mehrdad Mohammadian (2015), "An Strategic Approach for Sustainable Development of Health Tourism by the Review of Existing Potentials and Challenges (Case Study: East Azarbiajan)", 1st International Conference on Human, Architecture, Civil Engineering and City (ICOHACC 2015), May 19-20, 2015, in Tabriz, Iran.


• [16] Alireza Abdolhosseini Khaligh, Mehrdad Mohammadian (2015), "The Study of Key Success Factors in Green Construction Projects Management by Sustainable Development Approch", 1st International Conference on Human, Architecture, Civil Engineering and City (ICOHACC 2015), May 19-20, 2015, in Tabriz, Iran.


• [17] Alireza Abdolhosseini Khaligh, Shahram Saeidi (2016), "The e-Tourism Integration through Implementation of e-CRM System by Allocating ID for Tourists in Iran", 10th International Conference on e-Commerce in Developing Countries with focus on E-Tourism (ECDC 2016), Published on ECR Journal or IJISM that is indexed by (ISC) and (IEEE), 15-16 April, 2016, in Isfahan, Iran.

Publications and Journal Papers

• [1] Alireza Abdolhosseini Khaligh, Alireza Miremadi, Mansour Aminilari (2011), "The Impact of eCRM on Loyalty and Retention of Customers in Iranian Telecommunication Sector", International Journal of Business and Management (IJBM), Canada, Vol. 7, No. 2, in January 2012


• [2] Alireza Miremadi, Alireza Abdolhosseini Khaligh, Abbass Naderi, Hossein Cheraghi (2011), "Gaining Competitive Advantage through Marketing Strategies in Container Terminal: A Case Study on Shahid Rajaee Port in Iran", Journal of International Business Research (IBR), Canada, Vol. 5, No. 2, in February 2012, (ISI)


• [3] Alireza Miremadi, Alireza Abdolhosseini Khaligh (2012), "The Relationship among eCRM Implementation Strategies, Loyalty and Retention of Customers in Iranian Mobile Telecom Sector", Journal of California Management Review (CMR), USA, (Under review), (ISI)


• [4] Alireza Miremadi, Alireza Abdolhosseini Khaligh (2012), "Influential Strategic Critical Factors of B2C Model by Implementation of eCRM in Telecom Operators' Structure", Journal of Management Science of Iran, Iran, (It will be published as one of the Best Papers of Conference)

Books

• [1] Alireza Abdolhosseini Khaligh, Alireza Miremadi (2012), "The Impact of eCRM on Loyalty and Retention of Customers in Telecom Sector", Published by LAP LAMBERT Academic Publishing, Germany, ISBN10: 3659240788, ISBN13: 9783659240782, in September 2012

Language Skills

• Native Azari (Turkish)


• Farsi (Persian)


• Fluent American English
  • IELTS: August 27th 2009
  • MSRT: September 9th 2011
  • Sharif University of Technology (SUT) English Instruction Degree: October 27th 2011
  • University of Tehran (UT) English Degree (TOEFL of UT): November 9th 2012

Work Experience

• 2014-2016: Research Team Header and Project Manager in Research Center of ACECR


• 2016: (Academic Staff) Instructor at Tabriz Islamic Art University (Faculty of Carpet)


• 2014-2016: (Academic Staff) Instructor at Industrial Management Institute (IMI) (Tabriz Branch)


• 2015-2016: (Academic Staff) Instructor at Islamic Azad University (IAU) (Osku Branch)


• 2013-2016: (Academic Staff) Instructor at Payame Noor University (PNU) (Tabriz Branch)


• 2011-2016: (Academic Staff) Instructor at Islamic Azad University (IAU) (Khosroshahr Branch)


• 2012-2016: (Academic Staff) Instructor at Payame Noor University (PNU) (Osku Branch)


• 2012-2013: (Academic Staff) Instructor at Payame Noor University (PNU) (Mamaghan Branch)


• 2012-2013: (Academic Staff) Instructor at Higher Education Institute of Mizan (Tabriz)


• 2012-2013: (Academic Staff) Instructor at Payame Noor University (PNU) (Shabestar Branch)


• 2012-2016: (Academic Staff) Instructor at Payame Noor University (PNU) (Ilkhchi Branch)


• 2012: Researcher and Project Manager at Cultural Heritage, Handicrafts and Tourism Organization - East Azarbaijan Province

Teaching Experience

• September 23, 2007 to September 22, 2008: Teaching in Ehsan Education Institute of Tabriz


• June 21, 2008 to 18 February 2009: Teaching in TVTO (Technical and Vocational Training Organization) of Tabriz


• February 19, 2009 to 22 July 2009: Teaching in TVTO (Technical and Vocational Training Organization) of Tabriz

Technical Skills

• Programming Languages
  • C; Visual Basic; Java Script; VB Script; HTML


• Design; Project Management; and Operations Research; & Decision Making Software;
  • SPSS; MSProject; Lingo; Lindo; Matlab; Super Decisions; Expert Choice; Decision Lab


• Modeling; & Simulation Software
  • Lisrel; AMUS for SPSS; PLS Graph; Smart PLS; Mathematica


• Familiar with electronics, computer hardware, SQL



• Having the Degree of "Technical and Vocational Training Skill (Pedagogy)" from Technical and Vocational Training Oraganization (October, 2006)



• Having the Degree of "Teacher Training Course (TTC)" from Shokouh English Institute (June, 2004)



• Having the Degree of "Skillful Manpower Training Project" from Petrochemical Industries Development Management Co. (P. I. D. M. Co.) (September, 2005)



• Having the Degree of "Participating in Workshop for Professional Oral Presentation of Article in Conference " from Sharif University of Technology (November, 2012)

Supervisors and Referees

• Dr. Alireza Miremadi, Ph.D.
  • Assistant Professor, School of Management, Sharif University of Technology-IC
  • E-mail: alireza.miremadi@sharif.edu


• Dr. Alireza Mokhtar, Ph.D.
  • Assistant Professor, School of Management, Sharif University of Technology-IC
  • E-mail: mokhtar@gmail.com


• Dr. Vafa Moayyedi, Ph.D.
  • Assistant Professor, School of Management, Sharif University of Technology-IC
  • E-mail: moayedi@sharif.edu


• Dr. Mansoor Aminilari, Ph.D.
  • Assistant Professor, School of Management, Sharif University of Technology-IC
  • E-mail: aminilari@gmail.com


• Dr. Mohammad Ha